In the SHARE survey, 70% of SHARE
members rank respect and how department leaders treat people as a high priority
for improving their day-to-day experience at work, higher than any other item on
the list. In our survey, SHARE members had a lot to say about what makes
managers and supervisors helpful in making their department run better, as well
as what their managers could do better.
Here are some of the ideas the SHARE Negotiating Team
brought to the table in the discussion about how to improve supervisor and
manager interactions with SHARE members.
How some managers show respect and help the department run
better:
- Involve staff in decisions, ask our opinions
- Share information often & with everyone
- Pitch in when we are short-staffed
- Good listener, and available
- Open to new ideas
- Treat everyone fairly
- Help us fix problems
- Give recognition for hard work
What other managers do that does not help the department run
better:
- Micro-manage – not trust staff to do their jobs
- Favoritism: Treat some people better than others
- Criticize someone in front of co- workers or patients
- Think s/he knows best
- Not understanding the work we do
- “Run hot and cold” or add drama to the workplace